Orange Camo Snapback Hat

We want you to be completely satisfied with your purchase! If you need to return or exchange an item, please review our policy below:

Returns:

• Returns are accepted within 14 days of purchase for a full refund. 
• ⁠Items must be unused, unworn, and in their original packaging. 
• We cover all return shipping costs.

Exchanges:

• Exchanges are accepted within 14 days of purchase.
• ⁠Items must be in new and unused condition with original packaging.
• ⁠Exchanges are subject to product availability. If the requested item is unavailable, store credit will be issued.
• We cover all shipping costs for exchanges.

Non-Returnable Items:

• ⁠Clearance or final sale items.
• ⁠Customized or personalized merchandise.
• ⁠Worn, washed, or damaged items.

For assistance with returns or exchanges, please contact us at (201)-484-6409 or backdamproductions@gmail.com.

We strive to ensure a smooth and timely delivery of all orders. Please review our shipping policy below:

• Local Pickup: Local pickup is available for customers residing within a 5 mile radius of Jersey City, NJ. You will be contacted via your provided cell phone number to arrange pickup information (date/time) when your order is ready. Standard text messaging rates may apply. By selecting "Local Pickup,"  you accept being contacted by Backdam Productions to arrange.
• Flat-Rate Shipping: All orders are subject to a $7 flat-rate shipping fee.
• Processing Time: Orders are processed within 2-3 business days after payment is received.
• Shipping Time: Estimated delivery depends on local post offices.
• Tracking Information: A tracking number will be provided via email / text once your order has shipped.
• Shipping Carrier: We use reliable carriers to ensure timely delivery.
• Lost or Delayed Packages: Backdam Productions LLC is not responsible for delays caused by shipping carriers. If your package is lost or significantly delayed, please contact us for assistance.

For any questions regarding your order, feel free to reach out to us at (201) 484-6409. Thank you for supporting Backdam Productions!